This study describes the method of narrative management of the socio-economic system. The stages of narrative management and the structure of the business process are presented, as well as the distribution of responsibilities among the participants of the management process. The system of support of narrative management in the socio-economic system is proposed, the architecture of the software package is described. The presented system is implemented. An example of a scenario for managing a socio-economic system using the developed software package is given. The process of managing urban passenger transport is considered as an example. Thus, the study has implemented an approach that allows preserving the observability and manageability of the system and monitoring the process of managing the system, taking into account subject-object interaction. At the same time, the choice of actions to organize management and responsibility for the actions of the participants in the process lies with the participants themselves. The results of actions in the system that may lead to loss of manageability and impossibility of achieving the general goal (destruction of the system) are compensated by modifying the manage strategy without losing the structural coherence of the goal space. This ensures the very existence of the system in its environment.
Keywords: socio-economic system, management support system, management in socio-economic systems, goals model, dynamic goal setting, goals space, system manageability