The article discusses the conceptual foundations of the transformation of the fire extinguishing management system based on the theory of complex organizational systems. The author substantiates the need to move from linear-hierarchical models to adaptive and networked structures capable of providing high stability and efficiency of response in conditions of uncertainty and dynamics of emergency situations. The analysis of the compliance of the fire extinguishing system with the characteristics of a complex organizational system has been carried out, contradictions between its complex nature and primitive control mechanisms have been identified, the causes and consequences of this paradox have been identified. Multi-agent digital platforms, the use of digital twins, situation centers, as well as the use of game theory methods to optimize resource allocation and decision support are proposed as ways to solve the identified problems.

Keywords: system approach, organizational system, firefighting, network structures, management, digitalization, transformation, game theory, optimization, criteria